Image to Text, OCR Scanner Support
QR Code, Doc, PDF, Cam scanner
Contact Support
App Information
App Name: Image to Text, OCR Scanner
Category: Utilities
Submit a Support Request
Frequently Asked Questions
OCR Scanner – General
This app lets you scan images, documents, business cards, QR codes, and barcodes, and convert them into editable text or PDF files. It is designed to save time and simplify document management.
Yes, the app is free to use. Some advanced features may require in-app purchases.
Yes. You can scan documents, images, and business cards offline. Internet is only needed for sharing or generating QR codes online.
You can save scanned content as images (JPG, PNG) or PDF documents. Text extracted from images can be copied or exported to other apps.
You can find the legal information in the app settings or on the developer’s website if provided.
OCR Scanner – Features
Simply take a photo or upload an image in the app. The OCR feature will extract the text from the image, which you can copy, edit, or share.
Yes. The app allows scanning of business cards, notes, books, or any document and converts them to text or PDF.
Yes. You can scan and generate both QR codes and barcodes directly in the app.
Yes. You can select multiple images from your gallery and convert them into a single PDF document.
Yes. The app uses edge detection and high-quality image capture to ensure clear scans of documents, text, and images.
OCR Scanner – Troubleshooting
Make sure the image is well-lit and the text is clear. For handwritten or low-quality images, try adjusting the camera angle or using a higher-resolution image.
Close and reopen the app. Ensure your iOS is up to date. If the problem persists, reinstall the app.
Check that the app has permission to access storage and sharing features on your device. Restarting the app usually resolves minor issues.
Ensure your camera is functioning and has permission to access the app. Proper lighting and steady focus improve scanning accuracy.
Use a stable hand or a flat surface when capturing documents. Make sure lighting is sufficient and the document is flat. Edge detection also helps produce cleaner scans.
General
If you need help, you can contact us using the support email listed on this page or through our contact form. Please include as much detail as possible so we can assist you quickly. We usually reply within 1–2 business days.
Our Privacy Policy, Terms of Service, and other legal information are available on this website and are also linked on the app’s App Store page.
All payments and refunds for apps and subscriptions are handled directly by Apple. To request a refund, please visit reportaproblem.apple.com or contact Apple Support. We do not have the ability to issue refunds ourselves.
We only collect data necessary to provide and improve the app, in accordance with our Privacy Policy. We do not sell personal data to third parties.
Our apps are designed for supported iPhone, iPad, and iOS versions listed on the App Store. Performance may vary on older devices.
Troubleshooting
Please try closing the app completely and reopening it. If the issue persists, restart your device and make sure you are using the latest version of the app and iOS.
Open the App Store, tap your profile icon, and pull down to refresh the updates list. You can also search for the app manually and check if an update button appears.
Crashes can sometimes occur due to outdated software or limited device resources. Ensure your device has enough storage space and that both the app and iOS are up to date. If the problem continues, contact support with details about your device and iOS version.
If your data is linked to your device or an account, it may be restored automatically. Otherwise, data recovery may not be possible. Please check the app description or contact support for clarification.
Some features or performance may vary depending on device model, iOS version, or system settings. We continuously work to improve compatibility across supported devices.