App Support
Need help with one of our apps? Find support information and contact us.
Contact Support
Our Apps
Select an app below to view app-specific support:
Submit a Support Request
More Apps
Frequently Asked Questions
General
If you need help, you can contact us using the support email listed on this page or through our contact form. Please include as much detail as possible so we can assist you quickly. We usually reply within 1–2 business days.
Our Privacy Policy, Terms of Service, and other legal information are available on this website and are also linked on the app’s App Store page.
All payments and refunds for apps and subscriptions are handled directly by Apple. To request a refund, please visit reportaproblem.apple.com or contact Apple Support. We do not have the ability to issue refunds ourselves.
We only collect data necessary to provide and improve the app, in accordance with our Privacy Policy. We do not sell personal data to third parties.
Our apps are designed for supported iPhone, iPad, and iOS versions listed on the App Store. Performance may vary on older devices.
Troubleshooting
Please try closing the app completely and reopening it. If the issue persists, restart your device and make sure you are using the latest version of the app and iOS.
Open the App Store, tap your profile icon, and pull down to refresh the updates list. You can also search for the app manually and check if an update button appears.
Crashes can sometimes occur due to outdated software or limited device resources. Ensure your device has enough storage space and that both the app and iOS are up to date. If the problem continues, contact support with details about your device and iOS version.
If your data is linked to your device or an account, it may be restored automatically. Otherwise, data recovery may not be possible. Please check the app description or contact support for clarification.
Some features or performance may vary depending on device model, iOS version, or system settings. We continuously work to improve compatibility across supported devices.